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Delivery Policy

Standard Delivery

We aim to deliver orders within 3-5 working days. The cost of Standard Delivery is £3.95 per order to the UK. All orders are sent by a recorded method via Royal Mail or Courier Service dependant on size of order. A signature will be required for all deliveries. These delivery times can not be guaranteed by us and are dependant on the delivery service providers and may be subject to delays during busier times of the year.

Express Delivery

We aim to deliver orders within 24/48 hours. The cost of Express Delivery is £5.95 per order to the UK. All orders are sent by a recorded method via Royal Mail or Courier Service dependant on size of order. A signature will be required for all deliveries. These delivery times can not be guaranteed by us and are dependant on the delivery service providers and may be subject to delays during busier times of the year.

International Delivery

We do not currently routinely deliver overseas. Please contact us for a postage quote if you require international delivery.

Returns & Refund Policy

Thank you for shopping at Quinntessential. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please notify us of your intention to return within 7 days calendar days from reciept of your order.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your ccount. You will receive the credit within 3-7 working days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and are at your own risk. We recommend returning your item by a recorded method and obtain proof of postage.

Contact Us

If you have any questions on how to return your item to us, please contact us for assistance.